Our AI chat answers patient questions on your website, books appointments into your schedule and follows up automatically, so after-hours inquiries get a reply instead of voicemail.
Connects to your scheduling system and books patients in real time — nights, weekends, holidays. Patients can book without waiting for the office to open.
Handles the most common patient questions — insurance, procedures, prep instructions, parking — so your staff doesn't have to.
Gathers insurance, symptoms, and reason for visit before the appointment — so your team arrives prepped.
Sends appointment reminders, post-visit check-ins, and review requests automatically — which helps reduce no-shows.
The chat is HIPAA-compliant, so patients can share the details needed to book.
We train your AI on your specific procedures, insurance list, providers, and FAQs — it speaks your practice's language.
Beyond live chat, we build automated outreach sequences that reactivate dormant patients, request reviews, and keep your practice top of mind.
Their chat products produced 10 to 15 new patients per day and has become a great source of revenue for our practice. I would recommend their products to any practice.
It answers the everyday questions your front desk hears most: insurance accepted, hours, locations, parking, services offered, what to bring and how to prepare for a visit. It is set up with your practice's own information, so answers match your policies. It does not diagnose or give medical advice; clinical questions go to your team.
Yes. It books patients into open slots in real time, including nights, weekends and holidays. That matters because 80% of patients want to schedule appointments anytime from their home or mobile device[1].
The chat connects to your practice's existing scheduling system or practice management system (PMS), so bookings land on the same calendar your staff already use. The free audit confirms how the connection works for your setup before anything is built.
It can be live within 24 hours. The work is configuring it with your services, providers, insurance list and FAQs, then connecting it to your schedule.
Anything that needs a person: clinical questions, urgent symptoms, billing disputes, complaints and requests it cannot answer from your information. For a medical emergency, it tells the patient to call 911. Your staff then pick up those conversations instead of fielding every routine question.
Yes. The chat is HIPAA-compliant, so patients can share the details needed to book, such as their name, reason for visit and insurance, without your practice taking on unnecessary risk. Read more about HIPAA and PHI in our glossary.
No. It handles routine questions and after-hours inquiries so your front desk can focus on patients in the office. In a Mayo Clinic study, 29.5% of online self-scheduling actions took place outside regular business hours[2], which is when no one is at the desk to answer. See Stop Losing General Medical Patients After Hours.
Book a free demo and we'll show you exactly what your AI chat would look like — tailored to your specialty and practice.
Book My Free Demo → (347) 220-8813HIPAA-compliant · Live within 24 hours · Free audit to check fit